On-site Operations & IT Manager (Brooklyn)

Common Justice; New York (NY); Hybrid; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical and dental coverage

Life and long-term disability保险

401(k) retirement plan

Generous paid time off

Job summary

Common Justice in New York City seeks an Operations Manager to support operations, finance, and administration. You will report to the Director of Operations and work four days per week in person at the Brooklyn office with one remote day.

You will manage day-to-day technology operations, liaise with the IT provider, and help implement cybersecurity, office facilities, and onboarding processes. A strong background in operations and tech is essential.

Qualifications

• Three or more years of professional experience, preferably in operations, office administration, facilities, technology support, or a related field.
• Comfort using, learning, and troubleshooting technology and software platforms, including Microsoft 365 applications.
• Curiosity, resourcefulness, and a willingness to learn new systems and processes.
• Strong customer service orientation and ability to build positive working relationships across teams.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow through on tasks.
• Ability to perform occasional physical tasks, including lifting and moving office supplies, equipment, and furniture, and supporting office and event setup as needed.
• Dependable, proactive, and committed to maintaining a high level of professionalism and integrity.
• Formerly incarcerated individuals strongly encouraged to apply

Responsibilities

• Support operations, finance, and administration as part of a team.
• Report directly to the Director of Operations.
• Provide on-site IT support and coordinate with outsourced IT provider.
• Develop and implement cybersecurity awareness and training.
• Oversee equipment inventory and coordinate repairs with vendors.
• Manage software licenses, user accounts, and digital subscriptions.
• Oversee day-to-day office operations and maintain a functional office space.
• Coordinate facilities maintenance and liaise with building management.
• Manage security operations and access systems.
• Coordinate onboarding and offboarding, including assets tracking.

Job description

Common Justice in New York City seeks an Operations Manager to support operations, finance, and administration. You will report to the Director of Operations and work four days per week in person at the Brooklyn office with one remote day.

You will manage day-to-day technology operations, liaise with the IT provider, and help implement cybersecurity, office facilities, and onboarding processes. A strong background in operations and tech is essential.