Impactful Operations Manager - Hybrid NYC

The Fairness Project; New York (NY); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance with 100% employee

Dental, vision, life insurance

401k with 4% employer match

20 days PTO

13 paid holidays

20 paid sick leave

16 weeks parental leave

Job summary

Open New York is seeking an Operations Manager to keep the nonprofit running smoothly as it grows. You will report to the COO and serve as the central point for day-to-day operations, including finance, HR, and administration, while supporting staff and leaders with discretion and systematization.

The ideal candidate brings 4–6 years of hands-on experience in operations, HR, and executive support, with a proven ability to manage multiple moving parts and improve processes in a mission-driven

Qualifications

• 4 to 6 years of experience in operations, administration, HR, office management, executive support, or related field.
• Experience owning processes or systems, not just supporting them.
• Track record of managing many moving pieces and deadlines.
• Experience designing and improving systems, workflows, or templates.
• Clear, friendly written and verbal communication; go-to resource for staff and leaders.
• Discretion with confidential information including personnel, financial and executive matters.
• Knowledge of HR processes such as onboarding, benefits, leave tracking, personnel records.
• Experience with accounts payable or coordinating with outside finance or auditors.
• Comfort with spreadsheets, cloud drives; familiarity with tools like Gusto or Ramp is a plus.

Responsibilities

• Own and execute day-to-day operational work to keep Open New York running smoothly.
• Coordinate staff meetings, events, calendars, and internal systems.
• Support HR processes including onboarding, benefits, leave tracking, and records management.
• Assist with finance and administration, including invoices, documentation, and annual filings.
• Provide executive support to the COO and Executive Director, including scheduling and preparation of materials.

Skills

Operations

Administration

HR processes

Executive support

Communication

Discretion

Record keeping

Spreadsheet skills

Policy compliance

Tools

Gusto

Ramp

Job description

Open New York is seeking an Operations Manager to keep the nonprofit running smoothly as it grows. You will report to the COO and serve as the central point for day-to-day operations, including finance, HR, and administration, while supporting staff and leaders with discretion and systematization.

The ideal candidate brings 4–6 years of hands-on experience in operations, HR, and executive support, with a proven ability to manage multiple moving parts and improve processes in a mission-driven