Office Experience & Operations Lead (NYC)

Agentio; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health coverage

Dental & Vision plans

401(k) Retirement Plan

Flexible PTO

Daily lunches and snacks

Gym in the building

Job summary

Agentio seeks a detail-oriented Operations Manager to lead the NYC office, handling facilities, IT onboarding, and vendor relations. You will design scalable office systems, run events, and partner with People Ops to ensure an engaging work environment.

This role blends operations, budget oversight, and a hospitality mindset to support rapid growth. You will own onboarding for new hires, manage equipment and access, and coordinate with Finance to forecast spend.

Qualifications

• 2+ years in office management, workplace operations, facilities, or event planning.
• Experience building new processes, programs, or systems from scratch.
• Budget management or vendor negotiation experience preferred.
• Strong communication and ability to align multiple leaders and teams.

Responsibilities

• Run day-to-day operations of the NYC office including facilities, security, supplies, mail, and landlord relations.
• Set standards and playbooks for office operations as the team grows.
• Plan space changes using headcount data and manage office relocation activities.
• Lead team events, all-hands, and office culture initiatives with People Ops.
• Own onboarding for new hires and manage IT provisioning, devices, and access.
• Manage vendor contracts, renewals, and the workplace budget forecasts.

Skills

Office management

Budget management

Vendor negotiation

Operations planning

Tools

Slack

Google Workspace

Okta

Brivo

Job description

Agentio seeks a detail-oriented Operations Manager to lead the NYC office, handling facilities, IT onboarding, and vendor relations. You will design scalable office systems, run events, and partner with People Ops to ensure an engaging work environment.

This role blends operations, budget oversight, and a hospitality mindset to support rapid growth. You will own onboarding for new hires, manage equipment and access, and coordinate with Finance to forecast spend.