On-Site Operations & Client Relations Specialist

Traba, Inc.; Mechanicsburg (Cumberland County); On-site; USD 25,000 - 39,000; Full time

Job summary

Traba, Inc. is seeking a Customer On-Site professional to serve as the main liaison between the workforce and the client's leadership.

The role focuses on operational oversight, onboarding, scheduling, and maintaining clear communication among workers, site supervisors, and Traba's internal teams. Ideal candidates provide professional, bilingual communication and can manage multiple priorities in a fast-paced warehouse environment while representing Traba with both workers and client

Qualifications

• Requires strong people skills and professional demeanor.
• Excellent verbal and written communication for diverse stakeholders.
• Experience in customer-facing roles and on-site coordination.
• Able to manage multiple priorities in a fast-paced environment.
• Polished appearance and reliability in a client-facing position.

Responsibilities

• Build strong relationships with site supervisors and workers as the primary contact.
• Coordinate onboarding, start schedules, and first-day check-ins for new hires.
• Assist workers with clock-ins, payroll questions, and on-site support.
• Bridge communications between client site, Traba Ops, and Worker Support teams.
• Identify and escalate worker performance concerns or site issues early.

Skills

Interpersonal skills

Verbal communication

Written communication

Problem solving

Organized

Customer-facing experience

Professional demeanor

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Traba, Inc. is seeking a Customer On-Site professional to serve as the main liaison between the workforce and the client's leadership.

The role focuses on operational oversight, onboarding, scheduling, and maintaining clear communication among workers, site supervisors, and Traba's internal teams. Ideal candidates provide professional, bilingual communication and can manage multiple priorities in a fast-paced warehouse environment while representing Traba with both workers and client