On‑Site Operations & Client Liaison (Bilingual)

Traba; Jeffersonville (IN); On-site; USD 25,000 - 33,000; Full time

Job summary

Traba is seeking a Customer On‑Site to serve as the main contact between the workforce and the client's on‑site leadership. You will provide operational oversight to drive service delivery, manage day‑to‑day worker support, onboarding, and scheduling, and ensure clear communication between workers, site supervisors, and Traba's operations team.

The role requires professionalism, bilingual communication, and the ability to build relationships while managing multiple priorities in a fast‑paced

Qualifications

• 1–2+ years in operations or customer-facing environments (staffing, manufacturing, or warehousing).
• Strong interpersonal, verbal, and written communication.
• Professional demeanor representing Traba with workers and clients.
• Polished presentation in a customer-facing setting.

Responsibilities

• Build relationships with site supervisors and workers, ensuring timely updates.
• Coordinate onboarding, interviews, and start schedules for new hires.
• Assist workers with clock-ins, pay questions, and on-site support.
• Bridge communication between client site, Traba Ops, and Worker Support.
• Identify and escalate worker performance concerns and site challenges.
• Support day-to-day site operations, staffing coverage, and PPE distribution.
• Identify opportunities for wallet growth within the account.

Skills

Customer-facing

Operations coordination

Relationship management

Bilingual communication

Education

High School Diploma

Job description

Traba is seeking a Customer On‑Site to serve as the main contact between the workforce and the client's on‑site leadership. You will provide operational oversight to drive service delivery, manage day‑to‑day worker support, onboarding, and scheduling, and ensure clear communication between workers, site supervisors, and Traba's operations team.

The role requires professionalism, bilingual communication, and the ability to build relationships while managing multiple priorities in a fast‑paced