On-Site Office Manager - Admin, Scheduling & Customer Care

Iowa Central Electric; Alden Township (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Iowa Central Electric is seeking a full-time Office Manager to oversee daily office operations at our Alden, IA location. You will greet customers, handle phone and email inquiries, manage scheduling, invoicing, and records, and support leadership with basic accounting tasks.

With a focus on professionalism and service, you will maintain procedures, ensure policy compliance, and contribute to a positive office culture, working on-site in Alden, IA.

Qualifications

• Must have strong communication and interpersonal skills with customers, vendors, and team members.
• Experience as Administrative Assistant and Office Administration including scheduling and documentation.
• Proficiency with common office equipment (printers, copiers, phones, computer systems).
• Proven customer service skills with focus on responsiveness and professionalism.
• Proficiency with Microsoft Office or similar tools and ability to learn new systems.

Responsibilities

• Greet and assist customers in person and over the phone.
• Manage scheduling, invoicing, and records keeping.
• Coordinate communications between team members, customers, and vendors.
• Organize office supplies and equipment; support leadership with reports and basic accounting.
• Maintain office procedures and ensure compliance with company policies.

Skills

Communication

Administrative Assistance

Office Administration

Customer Service

Microsoft Office

Office Equipment

Organizational Skills

Reliability

Confidentiality

Education

High school diploma

Post-secondary business training

Tools

Accounting software

Job description

Iowa Central Electric is seeking a full-time Office Manager to oversee daily office operations at our Alden, IA location. You will greet customers, handle phone and email inquiries, manage scheduling, invoicing, and records, and support leadership with basic accounting tasks.

With a focus on professionalism and service, you will maintain procedures, ensure policy compliance, and contribute to a positive office culture, working on-site in Alden, IA.