On-Site NYC Workplace Coordinator | Facilities & Service Lead

Jones Lang LaSalle Incorporated; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision care

Paid parental leave

Paid time off

Job summary

Jones Lang LaSalle Incorporated is seeking a Workplace Coordinator to manage daily facilities operations and workplace services for client offices. You will coordinate service delivery, respond to workplace needs, and support office operations that boost productivity and comfort.

The role requires a HS diploma or GED, 2+ years in facilities coordination, and strong customer service. A hybrid or on-site office in New York is expected with benefits and opportunities for professional growth.

Qualifications

• HS diploma or GED required.
• 2+ years in facilities coordination, office management, or similar.
• Strong customer service with excellent interpersonal skills.
• Experience with service request management and problem resolution.
• Knowledge of facility operations and workplace services; proficiency in MS Office.
• Strong organizational skills and ability to manage multiple tasks.
• Excellent communication skills with vendors and space coordination.

Responsibilities

• Coordinate daily workplace operations, including cleaning, maintenance and service delivery.
• Process and manage service requests in the management system; act as primary contact.
• Coordinate moves, adds, and changes to workstations.
• Manage inventory of office supplies, furniture and essentials.
• Liaise with vendors and service providers for consistent service delivery.
• Conduct facility inspections and coordinate meeting rooms and events.
• Support onboarding, visitor management, and safety procedures.

Skills

Customer service

Interpersonal skills

Service request management

Problem resolution

MS Office

Organization

Communication

Education

Associate's/Bachelor's in Facilities Management or related field

FMP certification

Tools

Facilities management systems

Job description

Jones Lang LaSalle Incorporated is seeking a Workplace Coordinator to manage daily facilities operations and workplace services for client offices. You will coordinate service delivery, respond to workplace needs, and support office operations that boost productivity and comfort.

The role requires a HS diploma or GED, 2+ years in facilities coordination, and strong customer service. A hybrid or on-site office in New York is expected with benefits and opportunities for professional growth.