On-Site Facility & Mailroom Coordinator

Jones Lang LaSalle Incorporated; New York (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Facility Coordinator in New York, NY to oversee mailroom and package services, carrier communications, and service tickets. You will ensure accurate records, timely deliveries, and a high level of employee support in a fast-paced environment.

You will use USPS/UPS/FedEx platforms, Package Zen, and Nuvolo to track shipments, generate reports, and drive process improvements. Prior mailroom and facilities experience is required.

Qualifications

• 2–4 years of experience in mailroom operations, shipping and receiving, logistics coordination, workplace services, or facilities support.
• Experience using shipping platforms such as USPS, UPS CampusShip, FedEx Ship Manager, or similar carrier systems.
• Experience managing service requests, ticketing systems, or workflow management platforms.
• Strong proficiency with Microsoft Office Suite (Outlook, Excel, Teams).
• Exceptional organizational skills and attention to detail with ability to manage multiple priorities.

Responsibilities

• Receive, sort, process, and distribute mail and parcels.
• Prepare outgoing shipments and maintain shipping records.
• Coordinate shipments and track deliveries with carriers.
• Manage package tracking using Package Zen and ensure accountability.
• Handle Nuvolo service tickets and respond to employee inquiries.
• Support general facilities tasks and office moves as needed.

Skills

Mailroom operations

Shipping & Receiving

Logistics coordination

Workplace services

Facilities support

USPS/UPS/FedEx platforms

Microsoft Office (Outlook/Excel/Teams)

Tools

USPS CampusShip

FedEx Ship Manager

Package Zen

Nuvolo

Microsoft Office Suite

Job description

Jones Lang LaSalle Incorporated is seeking a Facility Coordinator in New York, NY to oversee mailroom and package services, carrier communications, and service tickets. You will ensure accurate records, timely deliveries, and a high level of employee support in a fast-paced environment.

You will use USPS/UPS/FedEx platforms, Package Zen, and Nuvolo to track shipments, generate reports, and drive process improvements. Prior mailroom and facilities experience is required.