On-Site IT Support Technician – Bellevue

Americancapitalgroup; Bellevue (WA); On-site; USD 37,195 - 45,460; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k with company match

Paid vacation & holidays

Training & development

Job summary

American Capital Group in Bellevue, WA is seeking an IT Support Technician to join our on-site team. You will serve as the first point of contact for hardware, software, and connectivity issues and help maintain desktops, laptops, and mobile devices.

The role requires 1+ year of IT support experience and an associate degree or higher in IT or a related field. We offer competitive wages, benefits, and opportunities for training and growth.

Qualifications

• 1+ years of IT support, help desk, or service desk experience.
• Associate degree or higher in Information Technology or a related field.
• Working knowledge of Windows desktop environments and Microsoft 365.

Responsibilities

• Serve as the first point of contact for IT support requests.
• Set up, configure, and maintain desktops, laptops, and office devices.
• Manage user accounts and access (M365, Azure AD/Entra ID).
• Create and maintain technical documentation and knowledge base articles.

Skills

IT support

Help desk

Windows 365

Education

Associate degree or higher in IT

Tools

ServiceNow

Jira Service Management

Azure AD/Entra ID

Job description

American Capital Group in Bellevue, WA is seeking an IT Support Technician to join our on-site team. You will serve as the first point of contact for hardware, software, and connectivity issues and help maintain desktops, laptops, and mobile devices.

The role requires 1+ year of IT support experience and an associate degree or higher in IT or a related field. We offer competitive wages, benefits, and opportunities for training and growth.