Senior IT Technician – On-Site MSP Expert

NerdsToGo Bellevue WA; Bellevue (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

NerdsToGo Bellevue WA is looking for a Senior IT Technician to join our vibrant team. In this role, you will address on-demand IT support needs for small businesses and residential clients, ensuring satisfaction through effective problem-solving and communication.

Your primary responsibilities include diagnosing issues, providing actionable solutions, and handling a variety of IT-related tasks from data recovery to Microsoft 365 setups. With a focus on collaboration and professionalism, this position offers a dynamic work environment where your expertise will be key.

Qualifications

• 5+ years hands-on IT support experience.
• Solid networking knowledge including TCP/IP, DHCP.
• Experience in configuring routers, firewalls, and access points.

Responsibilities

• Diagnose issues independently and present solution options.
• Provide time estimates for larger projects.
• Perform on-demand IT services including data recovery and malware remediation.

Skills

Hands-on IT support experience

Networking knowledge (TCP/IP, DHCP, DNS, VLAN basics)

Experience configuring routers, firewalls, and access points

High emotional intelligence

Job description

NerdsToGo Bellevue WA is looking for a Senior IT Technician to join our vibrant team. In this role, you will address on-demand IT support needs for small businesses and residential clients, ensuring satisfaction through effective problem-solving and communication.

Your primary responsibilities include diagnosing issues, providing actionable solutions, and handling a variety of IT-related tasks from data recovery to Microsoft 365 setups. With a focus on collaboration and professionalism, this position offers a dynamic work environment where your expertise will be key.