On-Site IT Support Tech – Cleveland (3–6mo C-to-Hire)

Riverside Recruiting; Cleveland (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401k contribution

Medical, dental, vision insurance

10 paid holidays

Tuition reimbursement

Employee assistance programs

Annual bonus eligibility

Job summary

A recruiting agency is seeking an IT Support Technician for an on-site position in Cleveland, Ohio. This contract-to-hire role offers a salary between $50,000 and $60,000, along with bonuses and excellent benefits like a 401k contribution, medical coverage, and paid time off. Responsibilities include supporting IT across the office and warehouse, troubleshooting devices, managing inventory, and ensuring excellent communication with users. Ideal candidates should have 4 years of IT support experience and strong problem-solving skills.

Qualifications

• 4 years of IT support experience required.
• Experience with O365/M365, SharePoint, OneDrive, and Active Directory.
• Ability to troubleshoot various office and warehouse devices.

Responsibilities

• Provide IT support across office and warehouse.
• Troubleshoot desktops, laptops, and printers.
• Manage Active Directory access and hardware/software inventory.

Skills

Great communication skills

Analytical troubleshooting

Customer service mindset

O365 / M365 support

Active Directory support

Warehouse technology support

Education

College degree or certifications

Tools

SQL

Job description

A recruiting agency is seeking an IT Support Technician for an on-site position in Cleveland, Ohio. This contract-to-hire role offers a salary between $50,000 and $60,000, along with bonuses and excellent benefits like a 401k contribution, medical coverage, and paid time off. Responsibilities include supporting IT across the office and warehouse, troubleshooting devices, managing inventory, and ensuring excellent communication with users. Ideal candidates should have 4 years of IT support experience and strong problem-solving skills.