On-Site IT Support Specialist – Community & Residents

Acts Retirement-Life Communities, Inc.; Middletown Township (PA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) with 4% company match

Paid time off

Tuition reimbursement

Commuter benefits

Scholarship awards

Job summary

Acts Retirement-Life Communities, Inc. is seeking a Community Technologist to deliver on-site technology assistance for team members and residents, ensuring smooth hardware, software, and networking operations as well as secure life-safety systems.

Responsibilities include supporting a wide range of tech needs, from PCs and networks to resident-facing tech and safety systems, within a retirement-community setting. The role emphasizes reliability, user support, and proactive maintenance.

Qualifications

• High school diploma or equivalent required.
• IT-related degree and/or certification (CompTIA A+, Network+ or equivalent) preferred.
• Experience in IT support, help desk, or related technical role is desired.

Responsibilities

• Provide on-site technology support for team members and residents.
• Maintain hardware, software, and networking operations.
• Ensure life-safety systems are monitored and secure.

Skills

IT support

Help desk

Networking

Education

High school diploma or equivalent

IT degree or certification preferred (CompTIA A+, Network+)

Job description

Acts Retirement-Life Communities, Inc. is seeking a Community Technologist to deliver on-site technology assistance for team members and residents, ensuring smooth hardware, software, and networking operations as well as secure life-safety systems.

Responsibilities include supporting a wide range of tech needs, from PCs and networks to resident-facing tech and safety systems, within a retirement-community setting. The role emphasizes reliability, user support, and proactive maintenance.