On-Site IT Support Engineer - Windows & Hardware

Axiom Technologies; Sparks (NV); On-site; USD 25,000 - 41,000; Full time

Job summary

Axiom Technologies in Sparks, NV, USA, is seeking a capable Desktop Support Engineer for on-site end-user support. Start date is immediate; work is performed at the client location with on-demand field assignments and no guaranteed hours.

Responsibilities include triaging tickets, troubleshooting Windows desktops and peripherals, and coordinating with technicians to resolve issues while following client security policies.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience diagnosing and repairing desktop hardware and peripherals.
• Basic understanding of LAN connectivity and network basics.
• Ability to triage issues and communicate clearly with end users.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Desktop peripherals

Customer service

Independent work

Job description

Axiom Technologies in Sparks, NV, USA, is seeking a capable Desktop Support Engineer for on-site end-user support. Start date is immediate; work is performed at the client location with on-demand field assignments and no guaranteed hours.

Responsibilities include triaging tickets, troubleshooting Windows desktops and peripherals, and coordinating with technicians to resolve issues while following client security policies.