On-Site Desktop Support Engineer - Windows & Networking

Axiom Technologies; Rhode Island, United States, Northern America, Americas; Hybrid; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients. The contractor will address service requests, troubleshoot Windows desktops, laptops, printers, and peripherals, and assist with hardware setup and installations at client locations.

The role is contract-based and on-demand, with assignments managed by the Service Delivery Team. Strong communication and independent work in onsite environments are essential.

Qualifications

• Experience with Windows desktop environments and hardware troubleshooting.
• Basic networking understanding for LAN connectivity and routing issues.
• Strong communication and customer service skills for onsite support.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues with Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, OS, and enterprise software apps.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer support

Customer service

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT tools

Job description

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients. The contractor will address service requests, troubleshoot Windows desktops, laptops, printers, and peripherals, and assist with hardware setup and installations at client locations.

The role is contract-based and on-demand, with assignments managed by the Service Delivery Team. Strong communication and independent work in onsite environments are essential.