On-Site IT Support Engineer – Windows & Hardware

Axiom Technologies Pty Ltd.; Pine Bluff (AR); On-site; USD 30,000 - 48,000; Part time

Job summary

Axiom Technologies Pty Ltd. is seeking a capable resource to coordinate tasks and provide on-site IT support in Pine Bluff, Arkansas. This independent contractor role focuses on end-user desktop support and timely service delivery.

Responsibilities include triaging tickets, coordinating with technicians, and maintaining strong communication between IT and users. If you meet the listed requirements and can work on site, apply to join our service delivery team.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing on-site tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer issues

Communication

Independent work

Job description

Axiom Technologies Pty Ltd. is seeking a capable resource to coordinate tasks and provide on-site IT support in Pine Bluff, Arkansas. This independent contractor role focuses on end-user desktop support and timely service delivery.

Responsibilities include triaging tickets, coordinating with technicians, and maintaining strong communication between IT and users. If you meet the listed requirements and can work on site, apply to join our service delivery team.