On‑Site Desktop Support Engineer – Windows & Networking

Axiom Technologies Pty Ltd.; Birmingham (AL); Hybrid; USD 30,000 - 47,000; Part time

Job summary

Axiom Technologies (Birmingham, AL) is seeking a capable Desktop Support Engineer to provide on-site IT assistance for enterprise users in a contract-based, on-demand environment. You will troubleshoot desktops, laptops, printers, and peripherals, and ensure timely service delivery at client sites.

The role requires strong Windows proficiency, hardware and networking basics, good communication, and the ability to work independently in on-site settings. Immediate start is preferred.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer/ peripheral support

Communication skills

Independent on-site work

On-site ticketing

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT tools

Job description

Axiom Technologies (Birmingham, AL) is seeking a capable Desktop Support Engineer to provide on-site IT assistance for enterprise users in a contract-based, on-demand environment. You will troubleshoot desktops, laptops, printers, and peripherals, and ensure timely service delivery at client sites.

The role requires strong Windows proficiency, hardware and networking basics, good communication, and the ability to work independently in on-site settings. Immediate start is preferred.