On-Site Desktop Support Engineer—Windows & Network

Axiom Technologies Pty Ltd.

Kennewick (WA)

On-site

USD 28,000 - 55,000

Full time

22 hours ago

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Job summary

Axiom Technologies Pty Ltd. provides on-site desktop support in Kennewick, WA for end users. Immediate start as an independent contractor with on-site assignments and no guaranteed hours. You will triage, configure hardware, and coordinate with IT teams to ensure timely service delivery.

Required skills include Windows OS proficiency, hardware troubleshooting, basic networking, and strong communication to assist users effectively.

Qualifications

Strong knowledge of Windows operating systems and desktop environments.
Experience in hardware troubleshooting and replacement.
Basic understanding of networking (LAN, switches, routers).
Ability to diagnose printer and peripheral issues.
Good communication and customer service skills.
Ability to work independently in on-site environments.

Responsibilities

Provide on-site desktop and IT support for end users at the client location.
Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
Install, configure, and maintain hardware, operating systems, and enterprise software applications.
Support network connectivity issues, including LAN troubleshooting.
Assist with device setup, replacement, and hardware installations.
Perform basic network troubleshooting using console access when required.
Document service activities and communicate updates to the service delivery team.
Follow client IT policies and security procedures while performing on-site tasks.