On-Site IT Support Analyst — ERP/CRM & Mobile

Juno Search Partners; Glen Mills (Delaware County); On-site; USD 50,000 - 70,000; Full time

Job summary

A staffing and recruiting firm in Glen Mills, PA is seeking a hands-on IT Support Analyst to provide technical support for desktops, mobile devices, and Level 1 ERP/CRM issues. This role is on-site three times a week, requiring strong communication skills and technical troubleshooting expertise. The ideal candidate has an associate’s degree in IT and at least 2 years of experience. Join a dynamic environment where you can help employees succeed with the technology they need.

Qualifications

• 2+ years of IT support experience in multi-location environments.
• Hands-on experience supporting Android mobile devices.
• Basic understanding of networking and IT security principles.

Responsibilities

• Provide technical support for Windows desktops and peripherals.
• Deploy, configure, maintain, and troubleshoot hardware.
• Serve as the first point of contact for ERP and CRM support.

Skills

Strong communication skills

Technical troubleshooting expertise

Problem-solving abilities

Education

Associate’s degree in IT, Computer Science, or related field

Tools

Windows 10/11

Microsoft Office/M365

Remote support tools

Active Directory

Job description

A staffing and recruiting firm in Glen Mills, PA is seeking a hands-on IT Support Analyst to provide technical support for desktops, mobile devices, and Level 1 ERP/CRM issues. This role is on-site three times a week, requiring strong communication skills and technical troubleshooting expertise. The ideal candidate has an associate’s degree in IT and at least 2 years of experience. Join a dynamic environment where you can help employees succeed with the technology they need.