Onsite IT Support Technician - 24/7 On-Call (Contract)

Verinext; Marcus Hook (Delaware County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Job summary

A technology solutions provider is seeking a skilled IT Support Specialist in Marcus Hook, PA. The role involves delivering exceptional technical support, managing IT operations, and executing technology projects. Ideal candidates should have 4-5 years of experience in IT support, proficiency in Windows and macOS systems, and strong leadership skills. This position offers comprehensive benefits including health care and retirement plans.

Qualifications

• 4-5 years in help desk or IT support roles, 3 years focused on Windows-based environments.
• Experience with mobile device deployment and configuration.
• Knowledge of Microsoft applications from Office 2016 to Office 365.

Responsibilities

• Deliver technical support to end-users via various channels.
• Deploy and configure desktop computers, laptops, and printers.
• Document issue resolutions and manage support requests.

Skills

Technical support

Windows and macOS troubleshooting

Leadership skills

Mobile device management

IT project management

Collaboration with vendors

Education

Associate or Bachelor's Degree in Computer Science or related field

Tools

PDQ Deploy

MDT

AirWatch

Intune

Sentinel One

Automox

Proofpoint

Rapid7

Job description

A technology solutions provider is seeking a skilled IT Support Specialist in Marcus Hook, PA. The role involves delivering exceptional technical support, managing IT operations, and executing technology projects. Ideal candidates should have 4-5 years of experience in IT support, proficiency in Windows and macOS systems, and strong leadership skills. This position offers comprehensive benefits including health care and retirement plans.