Onsite IT Support Analyst - 2nd-Line Troubleshooter

Mbi Llc

Mechanicsburg (Cumberland County)

On-site

USD 60,000 - 75,000

Full time

14 days+
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Mbi Llc is looking for an on-site IT Support Analyst responsible for 2nd level support in troubleshooting hardware and software issues. The role involves coordinating network setups, resolving connectivity issues, and conducting training for users.

The ideal candidate will have at least 3 years of experience in information technology field services and support. This position is not remote and requires 100% onsite work in Mechanicsburg, Cumberland County, United States.

Qualifications

  • At least 3 years of relevant experience in information technology field services and support.

Responsibilities

  • Troubleshoots and resolves hardware, software, and network issues.
  • Coordinates networking and installs necessary hardware and software.
  • Conducts formal and informal IT training for users.

Skills

Troubleshooting
Network Configuration
Hardware Support
Software Installation

Job description

Mbi Llc is looking for an on-site IT Support Analyst responsible for 2nd level support in troubleshooting hardware and software issues. The role involves coordinating network setups, resolving connectivity issues, and conducting training for users.

The ideal candidate will have at least 3 years of experience in information technology field services and support. This position is not remote and requires 100% onsite work in Mechanicsburg, Cumberland County, United States.

Get your free, confidential resume review.
or drag and drop your file here.
Similar jobs

Similar jobs worth comparing

Technical Support Analyst II - Fast-Paced IT Help Desk
Technical Support Analyst II - Fast-Paced IT Help Desk

Mbi Llc • Richmond (VA)

On-site
USD 50,000 - 65,000
Onsite Desktop Engineer — 2nd Shift IT Support
Onsite Desktop Engineer — 2nd Shift IT Support

Mbi Llc • Newark (NJ), Northern (KY)

Hybrid
USD 65,000 - 90,000
IT Technician II — Onsite/Remote IT Support Specialist
IT Technician II — Onsite/Remote IT Support Specialist

Intelligent Technical Solutions • Dallas (TX)

On-site
USD 31,000 - 38,000
Medical Insurance Plan
Dental & Vision
Life Insurance
+9
Onsite IT Support Analyst II: Troubleshooter & Trainer
Onsite IT Support Analyst II: Troubleshooter & Trainer

Lincoln Electric • Chattanooga (TN)

On-site
GBP 32,000 - 52,000
Tier 2 Workstation & Endpoint Support Specialist
Tier 2 Workstation & Endpoint Support Specialist

Mbi Llc • Northern (KY)

Hybrid
USD 42,000 - 64,000
On-Site IT Field Technician II - MSP Support
On-Site IT Field Technician II - MSP Support

Bit by Bit Inc • New Brunswick (NJ)

On-site
USD 55,000 - 69,000
Mileage reimbursement
Company laptop
Paid travel time
+1
IT Support Analyst II
IT Support Analyst II

HCTec • Glendale (AZ)

Hybrid
USD 60,000 - 85,000
IT Support Engineer — Fast-Growth MSP (Onsite)
IT Support Engineer — Fast-Growth MSP (Onsite)

ID Tech Solutions Inc • Lakewood Township (NJ)

On-site
Health insurance
Dental insurance
Vision insurance
+2
IT Support Analyst II
IT Support Analyst II

HCTec, LLC • Glendale (AZ)

Hybrid
USD 60,000 - 80,000
On-site Desktop Support & IT Troubleshooting Pro
On-site Desktop Support & IT Troubleshooting Pro

American Technology Services LLC • Baltimore (MD)

On-site
USD 60,000 - 75,000