Onsite IT Support Analyst - 2nd-Line Troubleshooter

Mbi Llc; Mechanicsburg (Cumberland County); On-site; USD 60,000 - 75,000; Full time

Job summary

Mbi Llc is looking for an on-site IT Support Analyst responsible for 2nd level support in troubleshooting hardware and software issues. The role involves coordinating network setups, resolving connectivity issues, and conducting training for users.

The ideal candidate will have at least 3 years of experience in information technology field services and support. This position is not remote and requires 100% onsite work in Mechanicsburg, Cumberland County, United States.

Qualifications

• At least 3 years of relevant experience in information technology field services and support.

Responsibilities

• Troubleshoots and resolves hardware, software, and network issues.
• Coordinates networking and installs necessary hardware and software.
• Conducts formal and informal IT training for users.

Skills

Troubleshooting

Network Configuration

Hardware Support

Software Installation

Job description

Mbi Llc is looking for an on-site IT Support Analyst responsible for 2nd level support in troubleshooting hardware and software issues. The role involves coordinating network setups, resolving connectivity issues, and conducting training for users.

The ideal candidate will have at least 3 years of experience in information technology field services and support. This position is not remote and requires 100% onsite work in Mechanicsburg, Cumberland County, United States.