On-Site IT & Classroom Technology Specialist

Inside Higher Ed; Philadelphia (Philadelphia County); On-site; USD 9,987 - 214,561; Full time

Job summary

An educational organization in Philadelphia is seeking an IT Support and Classroom Technology Specialist to provide technical support and enhance learning environments. Responsibilities include troubleshooting IT issues and assisting faculty with classroom technologies. Candidates should have strong problem-solving skills and a general knowledge of Windows and macOS. This is an on-site position offering a diverse work environment.

Qualifications

• Strong team, organizational, time-management, and problem-solving skills; ability to work under pressure.
• Experience conducting technical training and orientations is desired but not mandatory.
• General knowledge of Windows 10; macOS knowledge is helpful.

Responsibilities

• Provide across-the-board support for technical problems.
• Assist in supporting teaching and learning efforts, both in person and virtually.
• Conduct routine maintenance checks in classrooms and conference rooms.

Skills

Teamwork

Time management

Problem-solving

Technical training

Tools

Windows 10

macOS

AV technologies (Crestron)

Canvas

Adobe Connect

Poll Everywhere

Panopto

Job description

An educational organization in Philadelphia is seeking an IT Support and Classroom Technology Specialist to provide technical support and enhance learning environments. Responsibilities include troubleshooting IT issues and assisting faculty with classroom technologies. Candidates should have strong problem-solving skills and a general knowledge of Windows and macOS. This is an on-site position offering a diverse work environment.