Onsite Desktop Services Analyst Imaging & Support

NBME; Philadelphia (Philadelphia County); On-site; USD 45,000 - 60,000; Full time

Job summary

A prominent educational organization is seeking a Desktop Analyst to deliver technical services at their office in Philadelphia, PA. The role requires troubleshooting desktop issues, supporting staff, and daily operational tasks. Candidates should have detail-oriented skills, good communication abilities, and knowledge in computer technologies. This position demands onsite presence, providing a dynamic work environment in the education sector.

Qualifications

• Proven skills in detail-oriented activity, knowledge of basic computing/IT network concepts.
• Good communication skills and ability to work directly with all levels of staff.
• Knowledge of computer technologies and customer service a plus.

Responsibilities

• Participate in responding to customer requests for assistance by troubleshooting computer issues.
• Provide technical support for visiting committees and NBME staff.
• Perform daily operational tasks for desktop technologies.

Skills

Detail-oriented activity

Communication skills

Customer service

Education

Computer Science

Computing & Security Technology

Computer Engineering

Tools

Microsoft Teams

Office 365

Windows 10

Job description

A prominent educational organization is seeking a Desktop Analyst to deliver technical services at their office in Philadelphia, PA. The role requires troubleshooting desktop issues, supporting staff, and daily operational tasks. Candidates should have detail-oriented skills, good communication abilities, and knowledge in computer technologies. This position demands onsite presence, providing a dynamic work environment in the education sector.