Tech Support Specialist I – District IT & Training

Green Avenue Administration Building; Lansdowne (Delaware County); Sur place; USD 38 000 - 42 000; Plein temps

Résumé du poste

William Penn School District is seeking a Technology Support Specialist I for Green Avenue Administration Building in Lansdowne, PA. The role focuses on assisting district staff with devices, software, and online systems, primarily via phone, in person, and remote sessions.

Onsite training may be required as needed. The ideal candidate will provide friendly, professional support, maintain equipment inventories, adhere to licensing agreements, and collaborate with the Technology Director.

Qualifications

• Strong experience with Microsoft Office products including Word, Excel, PowerPoint, Outlook, OneDrive and other Office 365 tools.
• Excellent verbal and written communication skills; strong organizational and problem-solving abilities.
• Associate degree in related field and computer coursework relevant to duties listed above preferred.

Responsabilités

• Serve as first-level support for technical problems district-wide.
• Address service requests on a first-in/first-out basis as directed by Technology Director.
• Provide technical consulting for faculty and staff in basic use of technology.

Connaissances

MS Office

Communication skills

Problem solving

Customer service

Formation

Associate degree

Computer-related coursework

Outils

Office 365

Description du poste

William Penn School District is seeking a Technology Support Specialist I for Green Avenue Administration Building in Lansdowne, PA. The role focuses on assisting district staff with devices, software, and online systems, primarily via phone, in person, and remote sessions.

Onsite training may be required as needed. The ideal candidate will provide friendly, professional support, maintain equipment inventories, adhere to licensing agreements, and collaborate with the Technology Director.