On-Site HR Advisor & ServiceNow Support

Tyson Foods; Springdale (AR); On-site; USD 28,000 - 48,000; Full time

Job summary

Tyson Foods, Inc. is seeking an HR Systems Support Specialist to serve as the first point of contact for users via ServiceNow, chat, and phone. The role covers high-volume walk-up support, LOA navigation, and data entry within HR systems, with a focus on timely issue resolution.

The position requires a Bachelor's degree and 2+ years in a customer-support role, with strong skills in Excel, Word, and PowerPoint. SAP/HR or Workday familiarity is a plus, and work is on-site at the Tecumseh plant.

Qualifications

• Education: Bachelors degree or equivalent combination of education and experience.
• Experience: 2+ years relevant customer support role and past data entry experience.
• Computer Skills: Proficient in Microsoft Excel, Word, and PowerPoint; basic HR system navigation.

Responsibilities

• Provides basic navigation support for routine correspondence following established procedures.
• Reviews and updates key business processes and master data components.
• Collaborates with the People Operations team to meet SLAs and KPIs.

Skills

Customer service

Excel

Word

PowerPoint

SAP/HR

Workday

Education

Bachelor's degree

Tools

SAP/HR

Workday

Job description

Tyson Foods, Inc. is seeking an HR Systems Support Specialist to serve as the first point of contact for users via ServiceNow, chat, and phone. The role covers high-volume walk-up support, LOA navigation, and data entry within HR systems, with a focus on timely issue resolution.

The position requires a Bachelor's degree and 2+ years in a customer-support role, with strong skills in Excel, Word, and PowerPoint. SAP/HR or Workday familiarity is a plus, and work is on-site at the Tecumseh plant.