HR Systems & Service Desk Specialist — 2nd Shift

Tyson Foods; Springdale (AR); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Paid time off

401(k) plan

Health, life, dental and vision

Job summary

Tyson Foods in Springdale, AR, is seeking an HR systems support specialist to assist users via ServiceNow, chat, and phone. This role handles high-volume walk-up support, processes data changes, and assists with LOA navigation within the People Operations team.

Ideal candidates have 2+ years in customer support, strong Excel/Word/PowerPoint skills, and the ability to multitask in a fast-paced environment. On-site role with no remote work.

Qualifications

• 2+ years in a customer support role.
• Data entry experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provide basic navigation support for routine HR inquiries via established procedures.
• Review and update key business processes and master data components.
• Collaborate with People Operations to meet SLA targets and KPIs.

Skills

Customer service

Data entry

Communication

Teamwork

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Tyson Foods in Springdale, AR, is seeking an HR systems support specialist to assist users via ServiceNow, chat, and phone. This role handles high-volume walk-up support, processes data changes, and assists with LOA navigation within the People Operations team.

Ideal candidates have 2+ years in customer support, strong Excel/Word/PowerPoint skills, and the ability to multitask in a fast-paced environment. On-site role with no remote work.