HR Service Advisor — Onsite 2nd Shift

Tyson Foods; Springdale (AR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Tyson Foods in Springdale, AR seeks an HR Systems Support specialist to provide process and transactional support for HR systems, serving as the first contact via ServiceNow, chat, and phone. Responsibilities include handling high-volume walk-up and inbound calls for the People Operations team, resolving basic requests and guiding users through HR processes.

Requirements: Bachelor's degree or equivalent, 2+ years in a customer support role with data entry, proficiency in Excel, Word, and

Qualifications

• Education: Bachelor's degree or equivalent combination of education and experience.
• Experience: 2+ years in a relevant customer support role and past data entry experience.
• Computer skills: Proficient in Microsoft Excel, Word, and PowerPoint.
• Communication: Excellent verbal and written communication.
• Familiarity with SAP/HR and Workday is valued.

Responsibilities

• Provides basic navigation support for routine correspondence following procedures.
• Review and update key business processes and master data components.
• Collaborates with People Operations to meet SLA KPIs and improve service delivery.

Skills

Customer service

Communication skills

Attention to detail

Team player

Multi-tasking

Organizational skills

Education

Bachelor's degree or equivalent

Tools

SAP/HR

Workday

Job description

Tyson Foods in Springdale, AR seeks an HR Systems Support specialist to provide process and transactional support for HR systems, serving as the first contact via ServiceNow, chat, and phone. Responsibilities include handling high-volume walk-up and inbound calls for the People Operations team, resolving basic requests and guiding users through HR processes.

Requirements: Bachelor's degree or equivalent, 2+ years in a customer support role with data entry, proficiency in Excel, Word, and