On-Site HR Support Advisor — 2nd Shift

Tyson Foods; Springdale (AR); On-site; USD 28,000 - 48,000; Full time

Job summary

Tyson Foods in Carthage, MS (Choctaw) is seeking an HR systems support specialist to provide process and transactional support. You will be the first point of contact for users via ServiceNow, chat, and phone, handling high-volume requests and data updates.

This role focuses on HR system navigation, LOA support, and collaboration with the People Operations team to meet service levels. A Bachelor's degree and 2+ years of experience are required, with strong Excel and MS Office skills.

Qualifications

• 2+ years in a customer support role with data entry experience.
• Bachelor's degree or equivalent combination of education and experience.
• Proficiency in Excel, Word, PowerPoint; basic MS Office; HR systems knowledge is a plus.

Responsibilities

• Provide first-line HR system and process support via ServiceNow chat and phone.
• Handle high-volume walk-up requests and monitor HR inboxes.
• Collaborate with People Operations and leadership to meet SLAs.

Skills

Customer support

Data entry

Education

Bachelor's degree

Tools

SAP/HR

Workday

Job description

Tyson Foods in Carthage, MS (Choctaw) is seeking an HR systems support specialist to provide process and transactional support. You will be the first point of contact for users via ServiceNow, chat, and phone, handling high-volume requests and data updates.

This role focuses on HR system navigation, LOA support, and collaboration with the People Operations team to meet service levels. A Bachelor's degree and 2+ years of experience are required, with strong Excel and MS Office skills.