On-Site Hospitality AV Technician

Encore; Montecito (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hotel/conference environment. The role emphasizes delivering exceptional on-site customer service, coordinating with guests, and ensuring equipment is functioning correctly throughout events.

The ideal candidate will have a high school diploma, at least 1 year of hospitality or audio-visual experience, and a valid driver’s license.

Qualifications

• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members who may operate company vehicles.
• Additional DOT requirements may need to be met if applicable.

Responsibilities

• Set up, operate, and breakdown basic AV equipment as listed in qualifications.
• Provide outstanding customer service and maintain strong client relationships on-site.
• Troubleshoot basic equipment and software issues promptly and professionally.
• Complete system entry and paperwork, use equipment sheets, and coordinate with staff/vendors.

Skills

Customer service

Hospitality experience

Audio-visual

Education

High School Diploma

Associate’s degree preferred

Job description

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hotel/conference environment. The role emphasizes delivering exceptional on-site customer service, coordinating with guests, and ensuring equipment is functioning correctly throughout events.

The ideal candidate will have a high school diploma, at least 1 year of hospitality or audio-visual experience, and a valid driver’s license.