On-Site AV Technician for Hospitality Events

Encore; Washington (District of Columbia); On-site; USD 24,000 - 31,000; Full time

Job summary

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure customer satisfaction by meeting client needs on-site and by handling equipment setup, operation, and breakdown with accuracy.

The role requires basic technical troubleshooting, collaboration with staff and vendors, and adherence to hotel procedures. A High School Diploma is required, with an Associate’s degree preferred.

Qualifications

• High School Diploma required. Associate’s degree is preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.
• Additional DOT requirements may need to be met if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
• Strives to exceed the expectations and needs of internal and external customers.
• Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
• Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.

Skills

Customer service

Hospitality experience

Education

High School Diploma

Associate’s degree preferred

Job description

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure customer satisfaction by meeting client needs on-site and by handling equipment setup, operation, and breakdown with accuracy.

The role requires basic technical troubleshooting, collaboration with staff and vendors, and adherence to hotel procedures. A High School Diploma is required, with an Associate’s degree preferred.