On-Site Hospitality AV Technician

Encore Global; West Palm Beach (FL); On-site; USD 22,000 - 27,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will work on-site to ensure flawless events, engage with clients, and troubleshoot equipment as needed.

You’ll help manage orders, communicate effectively with guests and staff, and follow company processes for proper paperwork and invoicing. A valid driver’s license and related certifications are required.

Qualifications

• High School Diploma required; Associate degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of AV experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members who may operate company vehicles.
• Must meet required training and certifications within 60 days of start date.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment accurately and on time.
• Exceed client expectations and maintain positive relationships through clear communication.
• Troubleshoot equipment and software issues with basic technical ability.
• Complete orders and paperwork accurately; utilize Navigator for entries.
• Collaborate with hotel staff and vendors to ensure successful events.

Skills

Customer service

Hospitality

Communication

Problem solving

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will work on-site to ensure flawless events, engage with clients, and troubleshoot equipment as needed.

You’ll help manage orders, communicate effectively with guests and staff, and follow company processes for proper paperwork and invoicing. A valid driver’s license and related certifications are required.