Hospitality AV Event Technician

Encore; New London (CT); On-site; USD 22,041 - 27,552; Full time

Job summary

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will ensure seamless events, greet clients on-site, troubleshoot issues, and maintain clear communication with guests and hotel staff.

The role requires a high school diploma (associate degree preferred) and 1 year of customer service or AV experience. A valid driver's license may be required; physical requirements include lifting up to 50 lbs.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as required.
• Provide proactive customer service and maintain client relationships on site.
• Troubleshoot basic equipment and software issues in a timely, professional manner.
• Enter orders and manage paperwork according to hotel and Encore procedures.

Skills

Customer service

Hospitality experience

AV experience

Education

High School Diploma

Associate’s degree

Job description

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will ensure seamless events, greet clients on-site, troubleshoot issues, and maintain clear communication with guests and hotel staff.

The role requires a high school diploma (associate degree preferred) and 1 year of customer service or AV experience. A valid driver's license may be required; physical requirements include lifting up to 50 lbs.