Hospitality AV Technician - On-Site & Customer-Focused

Encore; Spring (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction. You will report to the Operations Manager or Director of Event Technology and work on on-site events at hotel properties.

The role emphasizes client communication, on-site troubleshooting, accurate paperwork, and collaboration with staff and vendors. A High School Diploma is required, with Associate’s degree preferred, and training/certifications completed

Formación

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.

Responsabilidades

• Set up, operate, and breakdown basic audiovisual equipment.
• Exceed the expectations and needs of internal and external customers.
• Maintain positive relationships with clients through effective communication.
• Complete order entries and paperwork accurately.

Conocimientos

Customer service

Hospitality

Communication

Teamwork

Problem solving

Educación

High School Diploma required

Associate’s degree preferred

Herramientas

Navigator

Descripción del empleo

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction. You will report to the Operations Manager or Director of Event Technology and work on on-site events at hotel properties.

The role emphasizes client communication, on-site troubleshooting, accurate paperwork, and collaboration with staff and vendors. A High School Diploma is required, with Associate’s degree preferred, and training/certifications completed