On-Site AV Technician – Hospitality

Encore; Farmington Township (PA); On-site; USD 2,154,566 - 2,800,660; Full time

Job summary

Encore is seeking a Technician to set up and operate basic audio-visual systems in a hospitality environment, ensuring complete customer satisfaction during events.

You will work with hotel staff and clients, handling equipment, ensuring the system is working properly, and addressing issues promptly. The role requires lifting up to 50 lbs and may involve irregular hours, on-call status, and on-site guest interaction.

Qualifications

• High School Diploma required; Associate’s preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio‑visual experience or equivalent preferred.
• Valid driver’s license required for team members who may operate company vehicles.
• Must be able to lift 50 lbs and meet DOT requirements if applicable.

Responsibilities

• Equipment Operation: set up, operate, and break down basic AV equipment for events.
• Customer Service: exceed client expectations and maintain positive relations on site.
• Technical Ability: troubleshoot basic equipment and software issues on the job.
• Systems Knowledge: complete paperwork accurately and coordinate with staff/vendors.

Skills

Customer service

Hospitality

Tech Savvy

Communicates Effectively

Safety Conscious

Education

High School Diploma

Associate degree preferred

Job description

Encore is seeking a Technician to set up and operate basic audio-visual systems in a hospitality environment, ensuring complete customer satisfaction during events.

You will work with hotel staff and clients, handling equipment, ensuring the system is working properly, and addressing issues promptly. The role requires lifting up to 50 lbs and may involve irregular hours, on-call status, and on-site guest interaction.