On-Site Front Desk & Administrative Specialist

Kunkel & Associates Inc; Key West (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Kunkel & Associates, an on-site Dubuque, IA, administrative role, is seeking an Administrative Assistant to manage front desk duties and provide essential office support. The role emphasizes organization, timely communication, and teamwork in a busy office environment.

The ideal candidate will have 1–3 years in an administrative or customer-facing role, strong MS Office skills, and a reliable, on-site presence Monday–Friday, 8:00 AM–5:00 PM. Associates degree or relevant experience is preferred.

Qualifications

• Associate’s degree or applicable administrative/office experience
• 1–3 years of administrative, office support, or customer-facing role
• Strong verbal and written communication skills with a professional, welcoming demeanor
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Outlook, Word, and Excel
• Ability to work independently while also collaborating as part of a team
• Strong problem-solving skills and sound judgment
• Minimum typing speed of 60 WPM
• Dependable, punctual, and committed to being a consistent on-site team member

Responsibilities

• Front Desk & Office Support: Answer and route calls, greet clients and visitors, manage mail and deliveries
• Administrative & Team Support: Create, update, and format documents; prepare and distribute certificates of insurance and policy docs; support sales/service teams with printing, binding, scanning, filing; assist with renewal prep and loss run requests; process cancellations and day-end close functions
• Organization & Communication: Maintain accurate contact information; monitor email and faxes; communicate clearly with internal teams and elevate items as needed

Skills

60 WPM

Professional communication

Multitasking

Team oriented

Organizational skills

Education

Associate’s degree or admin experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Kunkel & Associates, an on-site Dubuque, IA, administrative role, is seeking an Administrative Assistant to manage front desk duties and provide essential office support. The role emphasizes organization, timely communication, and teamwork in a busy office environment.

The ideal candidate will have 1–3 years in an administrative or customer-facing role, strong MS Office skills, and a reliable, on-site presence Monday–Friday, 8:00 AM–5:00 PM. Associates degree or relevant experience is preferred.