On-Site Admin & Front Desk Specialist

Kunkel & Associates, Inc.; Dubuque (IA); On-site; USD 38,000 - 46,000; Full time

Job summary

Kunkel & Associates in Dubuque, IA is seeking an Administrative Assistant to act as the front door of the organization, providing friendly, professional support in a fast-paced office.

The role emphasizes organization, dependability, and teamwork, with responsibilities from answering calls and greeting visitors to preparing documents and supporting renewal activity.

This on-site, Monday–Friday position offers training, growth opportunities, and a collaborative environment.

Qualifications

• 1–3 years of administrative or office experience.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication; professional demeanor.
• Proficiency with MS Outlook, Word, and Excel.
• Typing speed of at least 60 WPM.
• Able to work independently and as part of a team.
• On-site Monday–Friday, 8:00 AM–5:00 PM.

Responsibilities

• Answer and route incoming calls professionally.
• Greet clients, visitors, and vendors.
• Manage mail, packages, deliveries.
• Create and format documents in Microsoft Office.
• Prepare certificates of insurance, auto ID cards, and policy docs.
• Support sales and service teams with admin tasks.
• Assist with renewal prep and loss run requests.
• Run motor vehicle records as needed.
• Process cancellations and day-end close.
• Maintain accurate contact information in Outlook.
• Monitor email and faxes daily.
• Communicate clearly with internal teams.

Skills

Attention to detail

Communication skills

Multitasking

Typing 60 WPM

Education

Associate’s degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Kunkel & Associates in Dubuque, IA is seeking an Administrative Assistant to act as the front door of the organization, providing friendly, professional support in a fast-paced office.

The role emphasizes organization, dependability, and teamwork, with responsibilities from answering calls and greeting visitors to preparing documents and supporting renewal activity.

This on-site, Monday–Friday position offers training, growth opportunities, and a collaborative environment.