On-Site Field Service Tech I (Imaging Equipment)

Canon Virginia, Inc; Monee (IL); Vor Ort; USD 28.000 - 35.000; Vollzeit

Benefits dieser Stelle

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit and merch

Zusammenfassung

Canon U.S.A., Inc. is seeking a Field Service Technician to deliver outstanding service and improve efficiency in maintenance of Canon-supported products.

This on-site role operates on a rotating schedule, with weekend work and shift differentials, and requires travel and the ability to lift 50 pounds. You will report trends, perform timely field maintenance, and keep accurate service records while providing excellent customer interactions.

Qualifikationen

• Customer-facing role; compliance with customer policies and COVID-19 measures may apply.
• Ability to work in a 24/7 environment with shift work and on-call rotations.
• Capable of lifting up to 50 pounds and active more than 50% of the time.

Aufgaben

• Report product failure trends and serviceability issues with documentation.
• Provide efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Maintain Field Service Reports, Expense Reports, and Canon property.
• Demonstrate strong customer communication and satisfaction skills.
• Maintain performance of assigned machines.
• Contribute to branch/district metric targets.

Kenntnisse

Customer-facing

Shift work

On-call rotations

Security clearances

High school diploma

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Canon U.S.A., Inc. is seeking a Field Service Technician to deliver outstanding service and improve efficiency in maintenance of Canon-supported products.

This on-site role operates on a rotating schedule, with weekend work and shift differentials, and requires travel and the ability to lift 50 pounds. You will report trends, perform timely field maintenance, and keep accurate service records while providing excellent customer interactions.