On-Site Experience & Sales Associate

The Scion Group; Charlottesville (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Job summary

The Scion Group is seeking an Experience Team Member at our Charlottesville community. This role blends marketing, relationship-building, administration, and customer service to deliver exceptional experiences for residents and visitors.

Based in Charlottesville, the ETM thrives in a fast-paced collegiate environment, requiring outstanding interpersonal skills and a proactive work ethic. This position supports tours, events, and responsive service on site.

Qualifications

• Customer-centric mindset and strong interpersonal skills.
• Ability to adapt to a fast-paced, changing environment.
• Excellent communication and relationship-building abilities.
• Reliable, self-disciplined and punctual.
• Availability to work summer, holidays and Turn periods.

Responsibilities

• Prioritize interactions and communications with customers; provide tours.
• Contribute to sales and engagement initiatives as directed by management.
• Provide feedback on sales barriers to the management team.
• Assist with local marketing opportunities and messaging.
• Support social media and communications to engage customers.
• Help plan, promote, and execute customer experience initiatives.
• Represent the community positively in office and beyond.

Skills

Customer-centric mindset

Agility & flexibility

Great communication

Interpersonal skills

Reliability & self-discipline

Summer availability

Turn periods availability

Job description

The Scion Group is seeking an Experience Team Member at our Charlottesville community. This role blends marketing, relationship-building, administration, and customer service to deliver exceptional experiences for residents and visitors.

Based in Charlottesville, the ETM thrives in a fast-paced collegiate environment, requiring outstanding interpersonal skills and a proactive work ethic. This position supports tours, events, and responsive service on site.