Community Experience Leasing Specialist

The Scion Group; Charlottesville (VA); On-site; USD 35,000 - 48,000; Full time

Job summary

The Scion Group LLC is seeking an Experience Team Member at The Flats at West Village in Charlottesville, VA. This role blends marketing, relationship building, administration and customer service to create exceptional experiences for residents and guests.

You will thrive in a fast-paced collegiate setting, handling tours, sales initiatives, and engagement campaigns while representing the community positively both in and out of the office.

Qualifications

• Customer-centric mindset and strong interpersonal skills.
• Ability to adapt quickly in a dynamic environment.
• Clear and effective communication with diverse populations.
• Reliable, self-disciplined, and able to manage time.
• Flexible availability for day/holiday/Turn periods and on-call rotation.

Responsibilities

• Provide tours and engagement with residents and guests.
• Assist with sales initiatives and feedback to management.
• Support planning and execution of customer experience campaigns.
• Assist with local marketing and social media engagement.
• Maintain a welcoming and professional on-site presence.

Skills

Customer-centric mindset

Agility

Communication

Reliability

Availability

Tools

MS Office

CRM

Job description

The Scion Group LLC is seeking an Experience Team Member at The Flats at West Village in Charlottesville, VA. This role blends marketing, relationship building, administration and customer service to create exceptional experiences for residents and guests.

You will thrive in a fast-paced collegiate setting, handling tours, sales initiatives, and engagement campaigns while representing the community positively both in and out of the office.