On-Site Event AV Technician (Hospitality)

Hargrove, Inc.; Oxon Hill (MD); On-site; USD 24,000 - 31,000; Full time

Job summary

Encore Global in Oxon Hill, MD is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will report to the Operations Manager or Director, Event Technology, ensuring complete customer satisfaction on every event.

You will handle equipment setup, live operation, and on-site support, while maintaining strong client relationships and accurate documentation. A valid driver’s license is required; 50 lb lifting capability is expected; travel may be

Qualifications

• High School Diploma required. Associate’s degree preferred.
• External applicants must meet/validate and complete all training and certifications required within 60 days of start date.
• Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program.

Responsibilities

• Equipment Operation: Set up, operate, and breakdown basic audiovisual equipment as listed in the qualifications.
• Customer Service: Exceed client expectations, maintain relationships, and ensure on-site needs are met.
• Technical Ability: Understands technical aspects and can troubleshoot equipment and software issues.
• Systems Knowledge: Complete paperwork, enter orders, and coordinate with staff and vendors.

Skills

Customer service

Hospitality

Communication

Education

High School Diploma

Associate’s degree

Job description

Encore Global in Oxon Hill, MD is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will report to the Operations Manager or Director, Event Technology, ensuring complete customer satisfaction on every event.

You will handle equipment setup, live operation, and on-site support, while maintaining strong client relationships and accurate documentation. A valid driver’s license is required; 50 lb lifting capability is expected; travel may be