Lead Event AV Technician (On-Site)

Hargrove, Inc.; Oxon Hill (MD); On-site; USD 26,000 - 33,000; Full time

Job summary

Encore Global in Oxon Hill, MD is seeking a Technical Lead to set up and operate audiovisual systems for hospitality events, ensuring top-tier customer satisfaction on-site. The role reports to the Operations Manager or Director of Event Technology and requires strong technical acumen and client-facing skills.

Responsibilities include troubleshooting, coordinating with hotel staff, mentoring junior technicians, and upholding safety and security protocols for all equipment.

Qualifications

• 2-3+ years of customer service or hospitality experience preferred.
• 2-3+ years of audio-visual experience required.
• A valid driver’s license required for roles that may operate company vehicles.

Responsibilities

• Setup, operation, and breakdown of intermediate audiovisual equipment.
• Troubleshoot technical issues and resolve problems quickly.
• Ensure compliance with safety and security measures and protect equipment.

Skills

Customer service

Hospitality

Audio-visual

Driver's license

Education

High school diploma

Associate degree preferred

Job description

Encore Global in Oxon Hill, MD is seeking a Technical Lead to set up and operate audiovisual systems for hospitality events, ensuring top-tier customer satisfaction on-site. The role reports to the Operations Manager or Director of Event Technology and requires strong technical acumen and client-facing skills.

Responsibilities include troubleshooting, coordinating with hotel staff, mentoring junior technicians, and upholding safety and security protocols for all equipment.