On-Site Event AV Technician

Encore Global; Birmingham (AL); On-site; USD 20,000 - 25,000; Full time

Job summary

Encore Global in Birmingham, Alabama is seeking a Technician to set up and operate basic audiovisual systems within a hotel/conference setting. You will ensure guest satisfaction by delivering reliable equipment, on-site support, and timely breakdowns.

The role requires a High School Diploma, plus 1 year of hospitality or customer service experience and AV experience. A valid driver’s license is needed for vehicle operation, with DOT requirements possibly applying.

Qualifications

• HS diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of AV experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members who may operate company vehicles.
• DOT requirements may need to be met if applicable.

Responsibilities

• Set up, operate, and break down basic AV equipment.
• Provide courteous on-site customer service and ensure guest satisfaction.
• Troubleshoot and resolve equipment and software issues.
• Record orders and complete paperwork; assist with invoicing as needed.

Skills

Customer service

Hospitality

Problem solving

Education

High School Diploma

Associate’s degree

Tools

Audio-visual equipment

Job description

Encore Global in Birmingham, Alabama is seeking a Technician to set up and operate basic audiovisual systems within a hotel/conference setting. You will ensure guest satisfaction by delivering reliable equipment, on-site support, and timely breakdowns.

The role requires a High School Diploma, plus 1 year of hospitality or customer service experience and AV experience. A valid driver’s license is needed for vehicle operation, with DOT requirements possibly applying.