On-Site Event AV Technician

Encore Global; Hershey (PA); On-site; USD 23,000 - 28,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hotel/convention center setting. The role requires coordinating with clients, ensuring equipment functions properly, and maintaining strong customer relationships throughout events.

The position emphasizes hospitality, technical troubleshooting, and accurate paperwork; a valid driver’s license and ability to lift 50 lbs are required.

Qualifications

• High School Diploma required. Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• A valid driver’s license required for team members that may operate Company vehicles.

Responsibilities

• Sets up, operates, and breaks down basic audiovisual equipment as listed.
• Exceeds expectations of internal and external customers through attentive service.
• Troubleshoots basic equipment and software issues to resolve problems quickly.
• Completes system entry and paperwork accurately and follows company processes.

Skills

Customer service

Hospitality

Communication

Technical troubleshooting

Teamwork

Education

High School Diploma

Associate degree preferred

Tools

Navigator

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hotel/convention center setting. The role requires coordinating with clients, ensuring equipment functions properly, and maintaining strong customer relationships throughout events.

The position emphasizes hospitality, technical troubleshooting, and accurate paperwork; a valid driver’s license and ability to lift 50 lbs are required.