On-Site AV Technician for Hotel Events

Encore; Minneapolis (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Encore seeks a Technician to set up and operate basic audiovisual systems for events in a hospitality setting. You will ensure customer satisfaction by effective on-site communication and reliable equipment performance.

You will troubleshoot technical issues, complete required paperwork, and coordinate with clients and staff to maximize event success. A valid driver’s license and some travel may be required.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• Must have a valid driver’s license; DOT requirements may apply if applicable.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment for events in a hospitality environment.
• Ensure clear communication with clients and hotel staff to exceed expectations.
• Troubleshoot equipment and software issues in a timely, professional manner.
• Complete system entries and paperwork accurately, and coordinate with vendors when needed.

Skills

Customer service

Hospitality experience

Audio-visual experience

Problem solving

Education

High School Diploma

Associate’s degree

Tools

Navigator software

Job description

Encore seeks a Technician to set up and operate basic audiovisual systems for events in a hospitality setting. You will ensure customer satisfaction by effective on-site communication and reliable equipment performance.

You will troubleshoot technical issues, complete required paperwork, and coordinate with clients and staff to maximize event success. A valid driver’s license and some travel may be required.