On-Site Event AV Technician

Encore Global; Austin (TX); Hybrid; USD 23,000 - 30,000; Full time

Job summary

Encore Global in Austin seeks an on-site Technician to set up and operate basic audiovisual systems in hospitality events, ensuring client satisfaction and smooth execution.

The role requires a High School Diploma (Associate’s degree preferred), 1 year of AV or hospitality experience, and a valid driver’s license; you will troubleshoot AV equipment and coordinate with clients and vendors on-site.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience preferred.
• A valid driver’s license required for team members that may operate Company vehicles.

Responsibilities

• Set up, operate, and breakdown basic AV equipment as listed in qualifications.
• Exceed client expectations and maintain positive client relationships on-site.
• Troubleshoot basic equipment and software issues promptly.
• Complete system entry and paperwork accurately; coordinate with vendors and clients.
• Assist with invoicing and on-site coordination with clients.

Skills

Customer service

Hospitality

Communication

Problem solving

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Audio-Visual equipment

Job description

Encore Global in Austin seeks an on-site Technician to set up and operate basic audiovisual systems in hospitality events, ensuring client satisfaction and smooth execution.

The role requires a High School Diploma (Associate’s degree preferred), 1 year of AV or hospitality experience, and a valid driver’s license; you will troubleshoot AV equipment and coordinate with clients and vendors on-site.