On-Site AV Technician for Hospitality Events

Encore Global; Miami (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. The role focuses on delivering excellent customer service, ensuring equipment works smoothly, and maintaining strong client relationships on site.

The ideal candidate has a High School Diploma (associate degree preferred) and prior hospitality or AV experience. This on-site position requires a valid driver’s license and physical ability to lift up to 50 lbs, with training completed

Qualifications

• High School Diploma required; Associate’s degree preferred.
• External applicants must complete training within 60 days.
• Internal applicants must meet Encore’s training requirements.
• 1 year of customer service or hospitality experience preferred.
• 1 year of AV experience preferred.
• A valid driver's license is required for team members who may operate company vehicles.
• Additional DOT requirements may need to be met if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as listed in qualifications.
• Exceed client expectations and maintain positive relationships on site.
• Troubleshoot equipment and software issues promptly.
• Handle system entries and coordinate with vendors for equipment.
• Process invoicing and ensure accurate paperwork workflows.

Skills

Hospitality

Customer service

Communication

AV troubleshooting

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. The role focuses on delivering excellent customer service, ensuring equipment works smoothly, and maintaining strong client relationships on site.

The ideal candidate has a High School Diploma (associate degree preferred) and prior hospitality or AV experience. This on-site position requires a valid driver’s license and physical ability to lift up to 50 lbs, with training completed