On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Salem (OR); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading technology services provider in Oregon seeks a dedicated Dynamic PC Support specialist to provide exceptional customer support for a variety of client products, ensuring timely and effective solutions. Candidates should possess a technical school certification, ideally along with some experience in customer service. Key responsibilities include troubleshooting desktops and laptops and completing administrative tasks associated with service calls. Reliable transportation is necessary, highlighting a need for mobility in this role.

Qualifications

• 0-2 years of relevant experience preferred.
• Customer service experience is a plus.
• Maintain required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks for service calls.
• Ensure control of assets and inventory.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Job description

A leading technology services provider in Oregon seeks a dedicated Dynamic PC Support specialist to provide exceptional customer support for a variety of client products, ensuring timely and effective solutions. Candidates should possess a technical school certification, ideally along with some experience in customer service. Key responsibilities include troubleshooting desktops and laptops and completing administrative tasks associated with service calls. Reliable transportation is necessary, highlighting a need for mobility in this role.