On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Portland (OR); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading technology services company is seeking a Dynamic PC Support specialist in Portland, Oregon. This role involves providing customer support for various client products and performing troubleshooting activities for desktops and laptops. Candidates should possess a technical school certification or similar experience, with strong communication skills and the ability to handle equipment. The position offers an opportunity to work with demanding clients and requires a valid driver's license and reliable transportation. Equipment handling skills are essential.

Qualifications

• 0-2 years of relevant experience preferred.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Meet established customer service satisfaction criteria.
• Complete all administrative tasks related to calls.
• Report all activity in an accurate and timely manner.

Skills

Communication regarding technical issues

Client interaction

Driving to client locations

Basic repair tool kit ownership

Ability to lift and move equipment up to 50 lbs

Education

Technical school certification or equivalent

Job description

A leading technology services company is seeking a Dynamic PC Support specialist in Portland, Oregon. This role involves providing customer support for various client products and performing troubleshooting activities for desktops and laptops. Candidates should possess a technical school certification or similar experience, with strong communication skills and the ability to handle equipment. The position offers an opportunity to work with demanding clients and requires a valid driver's license and reliable transportation. Equipment handling skills are essential.