On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Tucson (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services provider seeks a Dynamic PC Support technician in Tucson, Arizona. This role involves repairing various client products and providing customer support. Candidates typically require a technical school certification and 0-2 years of experience. Strong communication skills and the ability to drive to client locations are essential. Responsibilities include troubleshooting technical issues and fulfilling service calls according to established agreements. The company offers an inclusive work environment and opportunities for professional growth.

Qualifications

• 0-2 years of relevant experience preferred.
• Customer service experience is a plus.
• Maintaining all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver service calls within SLA.
• Complete administrative tasks for each call.
• Ensure asset control through prompt turnaround of parts.
• Report all activity accurately and timely.

Skills

Customer Communication

Driving to Client Locations

Moving Equipment Up to 50 lbs

Basic Repair Tool Kit Ownership

Education

Technical school certification or equivalent

Tools

Repair Tools

Job description

A global technology services provider seeks a Dynamic PC Support technician in Tucson, Arizona. This role involves repairing various client products and providing customer support. Candidates typically require a technical school certification and 0-2 years of experience. Strong communication skills and the ability to drive to client locations are essential. Responsibilities include troubleshooting technical issues and fulfilling service calls according to established agreements. The company offers an inclusive work environment and opportunities for professional growth.