On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Salina (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading technology services provider is looking for a Dynamic PC Support technician in Salina, Kansas. This role involves providing customer support for desktop and laptop repairs, troubleshooting technical issues, and ensuring timely service delivery. The ideal candidate will have a technical certification and 0-2 years of relevant experience, with a focus on customer service. You will need to maintain OEM certifications and communicate effectively with clients. Physical capability to lift equipment up to 50 lbs is essential.

Qualifications

• 0-2 years of relevant experience in technical support.
• Previous customer service experience is a plus.
• Maintain required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with service calls.
• Ensure prompt turnaround of parts and equipment.

Skills

Customer service communication

Driving ability

Physical lifting and moving equipment

Basic repair skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services provider is looking for a Dynamic PC Support technician in Salina, Kansas. This role involves providing customer support for desktop and laptop repairs, troubleshooting technical issues, and ensuring timely service delivery. The ideal candidate will have a technical certification and 0-2 years of relevant experience, with a focus on customer service. You will need to maintain OEM certifications and communicate effectively with clients. Physical capability to lift equipment up to 50 lbs is essential.