On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Fort Wayne (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology service provider is seeking a Dynamic PC Support technician in Fort Wayne. This role involves providing technical support, servicing client products, and ensuring customer satisfaction through effective communication. Candidates should have a technical school certification or equivalent, with 0-2 years of experience preferred. Skills in customer service are necessary, along with the ability to lift equipment up to 50 lbs. A valid driver's license and personal transportation are required. Join us in delivering exceptional technology services!

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call as documented.
• Ensure control of assets and inventory through prompt turnaround of parts.

Skills

Customer communication

Driving ability

Ability to lift 50 lbs

Basic repair skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology service provider is seeking a Dynamic PC Support technician in Fort Wayne. This role involves providing technical support, servicing client products, and ensuring customer satisfaction through effective communication. Candidates should have a technical school certification or equivalent, with 0-2 years of experience preferred. Skills in customer service are necessary, along with the ability to lift equipment up to 50 lbs. A valid driver's license and personal transportation are required. Join us in delivering exceptional technology services!